FAQ

 How do I know my order has been confirmed?

Once you have placed your order via COD or Prepaid options, you will receive a confirmation E-mail and WhatsApp message. You can also check your order details and status in the "My Account - My Orders" section on our website.

How do I check the current status of my orders?

After placing your order, you will receive an email and WhatsApp message with tracking details. Simply click on the provided links to check the status of your order. You can also track your order status in the "My Account - My Orders" section on our website.

 How can I cancel an order after placing it?

You can cancel your order in two ways: 1. Cancel when you receive a confirmation call from our team. 2. For COD orders, click the cancel option in the WhatsApp confirmation message.

 What is the expected delivery time?

Metro Cities : 2 to 4 days. Rest of India : 4 to 6 days.

Can I track my order?

Yes, we provide order tracking for your convenience. Once your order is shipped, you'll receive a tracking number via email, allowing you to monitor the status and estimated delivery date.

How do I contact customer service?

You can contact our customer service in the following ways: DM us on Instagram @acru.in . Email us at support@acru.co.in . WhatsApp us at +91 98338 08924